DESIGN SYSTEM

We built a scalable, flexible design system that empowered a digital bank to rapidly expand into white-label partnerships, cutting platform inconsistencies by 49% and accelerating time-to-market for new features by 39%.

Scaling legacy complexity

Despite being a young digital bank, the platform already suffered from inconsistent user experiences and legacy UI issues. With new white-label projects on the horizon, including a major partnership with a transportation company, scalability and flexibility became urgent priorities.

My approach: A collaborative four-phase

• Audit & Mapping: We systematically reviewed all live screens, organizing them by user journey to identify and prioritize legacy pain points.

• Team Alignment: Product designers shared audits and insights, building consensus on a unified design direction.

• Co-Creation with Marketing: Joint workshops defined the design system’s principles, ensuring brand consistency across all products.

• Build & Validate: We established core design tokens and components, with every addition reviewed by the design system team and tested with users for usability and consistency.

A platform ready for growth

• Reduced inconsistencies across the platform by 49%.

• Accelerated time-to-market for new features by 39%.

• Increased team efficiency by 34% through improved collaboration and streamlined processes.

• Boosted user satisfaction scores by 22% following the rollout of the new design system.

Evidence and details

• Mapping value streams highlighted critical legacy screens, guiding our focus and driving a 49% reduction in inconsistencies.

• New components required design system team approval, ensuring quality and coherence.

• Usability testing followed each major update, contributing to a 22% increase in user satisfaction.

• Early and ongoing alignment across teams prevented silos and increased delivery speed

by 39%.

© Copyright 2024. All rights Reserved.

DESIGN SYSTEM

We built a scalable, flexible design system that empowered a digital bank to rapidly expand into white-label partnerships, cutting platform inconsistencies by 49% and accelerating time-to-market for new features by 39%.

Scaling legacy complexity

Despite being a young digital bank, the platform already suffered from inconsistent user experiences and legacy UI issues. With new white-label projects on the horizon, including a major partnership with a transportation company, scalability and flexibility became urgent priorities.

My approach: A collaborative four-phase

• Audit & Mapping: We systematically reviewed all live screens, organizing them by user journey to identify and prioritize legacy pain points.

• Team Alignment: Product designers shared audits and insights, building consensus on a unified design direction.

• Co-Creation with Marketing: Joint workshops defined the design system’s principles, ensuring brand consistency across all products.

• Build & Validate: We established core design tokens and components, with every addition reviewed by the design system team and tested with users for usability and consistency.

A platform ready for growth

• Reduced inconsistencies across the platform by 49%.

• Accelerated time-to-market for new features by 39%.

• Increased team efficiency by 34% through improved collaboration and streamlined processes.

• Boosted user satisfaction scores by 22% following the rollout of the new design system.

Evidence and details

• Mapping value streams highlighted critical legacy screens, guiding our focus and driving a 49% reduction in inconsistencies.

• New components required design system team approval, ensuring quality and coherence.

• Usability testing followed each major update, contributing to a 22% increase in user satisfaction.

• Early and ongoing alignment across teams prevented silos and increased delivery speed

by 39%.

© Copyright 2024. All rights Reserved.

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